Last updated: 1 October 2026
This Privacy Policy explains how GMC Fixer (“GMC Fixer”, “we”, “us”) collects, uses and protects personal information when you visit gmcfixer.com or use our Google Merchant Center recovery services. GMC Fixer is based in Bangladesh.
Information we collect
- Contact form: your name, email address, store website, the service you need and the details you write in your message.
- WhatsApp, email and booked calls: the messages, contact details and information you choose to share with us.
- Client project information: your Merchant Center suspension notices, store URL, product feed details and any account access you grant us so we can diagnose and fix the issue. We never ask for your passwords.
- Usage data: pages visited, device and browser type, approximate location and how you interact with the site, collected through cookies and similar technologies (see below).
How we use your information
- To reply to your enquiry and give you a free first review.
- To deliver the services you hire us for, including audits, fixes and appeal preparation.
- To send invoices, updates and service-related messages.
- To understand how visitors use our website and improve it.
- To meet legal, tax and accounting obligations.
We do not sell your personal information, and we do not use it for advertising profiles.
Cookies and analytics
We use Google Analytics 4 (via Google Site Kit) to measure website traffic and Microsoft Clarity to understand how visitors use our pages, including anonymised session recordings and heatmaps. These services may set cookies or use similar technologies. You can block or delete cookies in your browser settings, or opt out of Google Analytics with the Google Analytics opt-out add-on.
Third-party services we use
- Google (Analytics, Calendar booking, Gmail) — Google Privacy Policy
- Microsoft Clarity — Microsoft Privacy Statement
- WhatsApp (Meta) — when you choose to message us there
- YouTube — embedded videos on our pages
- Our website host and email delivery provider, which store data on our behalf
Access to your Google accounts
When you grant us access to Google Merchant Center, Google Ads, Google Analytics or Tag Manager, we use it only to review and fix the agreed issues. We do not export, share or reuse your account data for any other purpose. You can remove our access at any time, and we recommend you do so once the project is complete.
How long we keep data
We keep enquiry messages for up to 24 months and client project records for as long as needed for the project, follow-up support and legal or tax requirements. After that we delete or anonymise them.
Your rights
Depending on where you live (for example under the GDPR in the EU/UK or the CCPA in California), you may have the right to access, correct, delete or export your personal information, and to object to or restrict certain processing. To make a request, email us at [email protected]. We reply to every message within 24 hours and complete data requests within 30 days.
Security
We use reasonable technical and organisational measures to protect your information, including HTTPS encryption and limited access to client data. No method of transmission or storage is 100% secure.
International transfers
GMC Fixer serves clients worldwide and is based in Bangladesh. Your information may be processed in countries other than your own, including through the service providers listed above.
Children
Our services are for businesses. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its “Last updated” date.
Contact us
Questions about this policy or your data? Contact us at [email protected] or WhatsApp (+880 1923-544788). We reply within 24 hours.