Terms of Service

Last updated: 1 October 2026

These Terms of Service (“Terms”) govern your use of gmcfixer.com and the services provided by GMC Fixer, based in Bangladesh (“GMC Fixer”, “we”, “us”). By using our website or hiring us, you agree to these Terms.

Our services

GMC Fixer provides Google Merchant Center suspension recovery, product feed error fixes, Google Shopping Ads setup, GA4 and Google Tag Manager audits, and ongoing Merchant Center monitoring. The exact scope, price and timeline of each project are confirmed in writing (email, WhatsApp or invoice) after our free first review.

Not affiliated with Google

GMC Fixer is an independent service provider. We are not affiliated with, endorsed by or acting on behalf of Google LLC. Google Merchant Center, Google Ads and Google Shopping are trademarks of Google LLC.

No guarantee of reinstatement

Google alone decides whether to reinstate an account or approve products. We do not and cannot guarantee any outcome from Google. What we commit to is a thorough, policy-led review, careful implementation of the agreed fixes and clear communication. Our No Fix, No Fee and Refund Policy explains what you pay if the issue is not resolved.

Your responsibilities

  • Give us accurate information about your business, products and account history.
  • Grant the account and website access needed for the agreed work, and keep your own passwords private.
  • Approve or make changes to your website, policies and products when we recommend them. Results depend on these changes being made.
  • Do not submit an appeal or request a review in Merchant Center during the project unless we have agreed it together.
  • Make sure your products and business comply with Google policies and the laws that apply to you.

Fees and payment

Prices are listed on our website or quoted for your case. We accept payment by Wise or Payoneer. For recovery packages you pay 20% of the package fee upfront to start the work and the remaining 80% only after the issue is resolved. The 20% deposit is fully refundable if we cannot resolve the issue. Suspension Protection is billed monthly in advance and can be cancelled at any time before the next billing date.

Confidentiality

We keep your account data, business information and project details confidential and use them only to deliver the service. We may share an anonymised case study (with no store name, URL or personal details) unless you ask us not to.

Limitation of liability

To the maximum extent permitted by law, GMC Fixer is not liable for lost sales, lost profits, account bans or any indirect or consequential loss arising from the decisions of Google, third-party platforms or changes you make. Our total liability for any claim is limited to the fees you paid us for the project in question.

Website content

Guides and videos on gmcfixer.com and our YouTube channel are general information, not a guarantee of results for your specific account. All site content is owned by GMC Fixer and may not be copied without permission.

Ending a project

Either party may end a project by written notice. You pay only for work already completed under the agreed scope, as set out in our Refund Policy. You should remove our account access when the project ends.

Governing law

These Terms are governed by the laws of Bangladesh. We will always try to resolve any disagreement by talking first.

Changes to these Terms

We may update these Terms. The version on this page with the latest date applies to new projects.

Contact

Questions about these Terms: [email protected] or WhatsApp (+880 1923-544788). We reply within 24 hours.